What do the customers want?
- Want something to suit their own needs. Then study their needs and deliver it.
- Want a service from you to meet the needs of other people (kids, bosses). Then study the third party's need.
- Want something both for themselves and the third party. Then study the needs of both and weigh on the priority.
- They do not know exactly what they want. Show them what they can have and what you can offer.
The essence of business is giving customers what they want
Not higher, not lower, but exactly what they want. » » »
Inspirations from the short film “Lost and Found”
The 2008 British short film "Lost and Found" is particularly inspiring for my current state of mind. Here are some quotations which address my current concerns very well. » » »
Two things I heard about China
Today, when I was riding a taxi, the driver was particularly chatty and he shared with me some of his experience when he was in the military service. » » »
This year’s donation
I am feeling generous this year. Here is a list of donations I made: » » »
The power of passiveness
There is always an inner voice, all too tumultuous and restless, tells me I need to do certain things to make my life livable. However, it would be erroneous to believe a person only has one inner voice that is hoovering in his deep consciousness all the time. » » »
Let the world know
Now I am officially half way through the year 2011, and it has been a few months since my previous post. You may wonder what kept me busy during the time. Here are a list of my recent adventures in life. » » »
First Post of 2011
Just a few quick notes to get the new year blogging started: » » »
Most hectic year of my life
I have never been so busy and so stressed out in my life. The latest development has been my PhD dissertation defense, which is schedule next week, on December 2nd. After that, I think I deserve some rest and mundane moments of a simple life. » » »